SAMPLE TERMS AND CONDITIONS OF THE ONLINE STORE – [Store Name]
1. GENERAL PROVISIONS
These Terms and Conditions define the rules for using the online store available at [website URL], operated by [company name, registered address, VAT ID, registration number].
The store sells windows and accessories via the internet.
2. DEFINITIONS
Customer – a natural person, legal entity, or organizational unit placing an order.
Store – the online service available at [website URL].
Product – windows and related products offered in the Store.
3. CONDITIONS OF USE
To place an order, the Customer must have an active email address and phone number.
The Customer must provide accurate and complete personal information.
4. ORDERING PROCESS
Orders can be placed 24/7 through the Store’s website.
The purchase agreement is concluded when the Store confirms the order.
All prices are listed in [EUR/USD/GBP] and include applicable VAT.
5. PAYMENT
Available payment methods: bank transfer, online payment, credit/debit card.
Payment must be completed within [e.g., 7 days] from the order date.
6. DELIVERY
Delivery is available within [e.g., the EU / specific countries].
Delivery costs are shown during the checkout process.
Orders are processed within [X] business days after payment is received.
7. RETURNS AND COMPLAINTS
Customers may file complaints based on warranty or guarantee.
Consumers have the right to return products within 14 days of delivery (right of withdrawal).
Returns or complaints should be submitted to: [email address / return address].
8. PERSONAL DATA PROTECTION
The data controller is [company name].
Personal data is processed in accordance with GDPR solely for order fulfillment purposes.
9. FINAL PROVISIONS
In matters not regulated by these Terms, the applicable laws shall apply (e.g., Civil Code, Consumer Rights Act).
The Store reserves the right to update these Terms. Changes will be posted on the website.